New testing strategies are required for a connected world

Collarboration IT professionals

Businesses need to overhaul testing processes as digital disruption takes hold, says Manas Chakraborty, global head of testing services, Mindtree

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In today’s technology driven Internet of Things (IoT) society, testing new products is more complex than ever. The process can be long and costly for many IT organisations, as the increasing amount of mobile devices, smart appliances, media channels, developmental environments and business applications need to achieve faultless connectivity.

Companies need to get their products out to market faster than ever before, though this is not without its testing challenges.

In the coming years, global companies will lack integrated comprehensive test strategies and tool suites for digital transformation programs, which will hugely affect their capability to deliver products on time and budget.

The lack of integrated test delivery platforms that map to model-based testing, continuous delivery integration and service virtualisation also form huge challenges for these companies.

In addition to improving and aggregating the testing environments and test data management, clearly defined target operating models need to be in place to systematise Quality Assurance (QA) and testing into a hybrid team; both centralised and decentralised. Companies need quick, agile and technology driven organisations to provide an incessant delivery model integrated with prompt delivery methods.

The way forward is to take a thoughtful approach to testing. This new approach will allow companies to get products to market faster while factoring in quality, automation and predictability.

There are six trends which can help companies enhance their testing abilities and clearly outline their strategies.

  1. Digital disruption is real and it’s here

Currently, disruption of digital transformation is the biggest fear across all industries.

Today’s connected world unifies multiple company aspects, namely customer engagement channels, supply chains, interfacing devices and application touch points. Therefore Quality Assurance organisations need to assess their customer experience capabilities, as well as ensure the functionality of each individual application; introducing remarkable developments in quality, cost and agility.

Companies need to focus on the disruptive nature of digital technologies by paying close attention to customer experience-based testing. The key to successfully executing this new approach is to look for service offerings that feature an integrated test delivery platform, encompass omni-channel test automation frameworks, mobile testing strategies and crowd testing.

  1. Integrating offshore with near shore and onshore capabilities

With the brilliance of a connected world, comes the necessary capability to provide more niche expertise closer to the customer and the realisation that testing is a combination of both offshore and nearshore; bringing greater quality control, faster communications, layered approach, cuts costs and creates value.

Going forward, companies need to start prioritising and placing stronger emphasis on niche services at onshore and nearshore facilities in order to capitalise on value and speed.

  1. Mixing centralised and decentralised testing

In a connected world, global companies realise that they need to organise their Quality Assurance and testing functions with a combination of centralised and decentralised approaches. A testing team tightly integrated into the product development process is vital for complex integrations and transformations.

However, companies need to ensure they define their own formula for success as one size does not fit all. It is vital that they look for a testing partner with a multi-layered test target operating approach, continuous delivery integration and outcome and output-based pricing models; all governed by a 24/7 real-time dashboard.

  1. Agile delivery models integrating both upstream and downstream

A crucial step for successful integration in a digital world is to reduce test cycle time through the adoption of swift practices and a dynamic test engineering platform. This means fast, responsive QA and testing solutions integrated with agile development.

Companies need to stop the one-way upstream integration and integrate it with a downstream approach to create a new Test-Ops concept. In order to stay ahead of the game, companies need to drive efficiency through risk-based analysis techniques, risk-based testing, test-driven development, integrated test delivery, and service virtualisation.

  1. Higher focus on non-functional and end user experience

Staying ahead of the competition is vital, and the race to stay prominent has seen an increasing number of global companies rising non-functional and customer experience testing along with application migration testing to the cloud.

Understanding that security and performance testing is a top priority area, companies need to include multichannel and behaviour driven testing models and approaches as well as focused platform migration testing. It is crucial to have strong links with omni-channel test automation framework, connected world test strategies, end user performance analysis, and competition benchmarking capabilities.

  1. Cloud migration with higher emphasis on test support services

Companies need to place a strong emphasis on specific cloud and virtualisation solutions to create a solid test environment and to manage their cloud and virtualisation strategies.

In a connected world, it is vital for applications to be tested on numerous operating systems and devices in different geographies; such ample testing cannot be done on premise, it must be done in the cloud. This is why it is important to ensure your testing partner has access to the best possible testing environments that leverage all necessary services.

In a connected world, competition is rapidly increasing, so companies need to closely examine these trends and ensure they are following the right steps to enrich their test methodologies. Implementing the right testing practices will allow companies to seamlessly manage the complexity and scale that IoT presents.

Choosing the right testing partner can mean the difference between success and failure. Identifying the best practices ensures that products and applications are ready by deadlines and meet customer expectations; ensuring companies deliver defect-free products and services for a quantifiable return on investment.

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