Co-op rolls out contactless technology

The Co-operative Food is set to pilot contactless technology in its stores next year.

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The Co-operative Food is set to pilot contactless technology in its stores next year.

In partnership with Barclaycard, the Co-operative will start a pilot of the technology in 100 food stores, followed by a rollout to most of its stores in time for the 2012 Olympics.

The technology will allow customers to pay for purchases worth up to £15 without having to sign or enter a pin on a payment terminal. Customers just need to hold their card over the contactless terminal, and the Chip and PIN technology will automatically record the transaction.

This partnership will mean that The Co-operative is the first major food retailer in the UK to roll out contactless payment technology.

Mark Hale, director of food information systems at The Co-operative Group, said: “Contactless payment has huge benefits for our customers. This technology will mean increased customer choice and faster transaction speed, which will vastly improve the customer experience.”

Barclaycard also provides contactless terminals for smaller food retailers including Pret a Manger, Subway, Yo! Sushi and EAT.

Last month, analyst Forrester awarded The Co-operative Bank with the accolade for having the best content and online functionality of the UK’s main retail banking sites.

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