The All England Lawn Tennis and Croquet Club, home of the Wimbledon championships, has overhauled its communications network and implementing a voice over IP system.
The AELTC has deployed Alcatel-Lucent IP telephony technology to improve services for the media, spectators and staff, in a phased move run by IT services firms Actimax and MAC Systems.
Before deploying the systems, the media booked their communications services through different outsourced providers, which proved “time consuming and costly”, the club said. It also left the club with “limited control” over pricing.
Some 450,000 visitors and 600 journalists attend the tournament each year. The new network technology will allow easy internet and phone access, allow customisable user profiles, and provide more accurate billing according to usage, the AELTC said.
Using the system, business users will be able to participate in audio conferences and share documents online, and AELTC staff will be able to collaborate online.
Jeff Lucas, head of IT at the club, said: “Millions of people worldwide rely on the media to follow The Championships, so it is imperative that we can provide them with fast, flexible 21st century services. Thanks to the new solution from Alcatel-Lucent, we will be able to provide more comprehensive support for our users, which should improve their experiences during the event.”