Visit Britain to rip and replace e-commerce platform

Visit Britain, the UK tourist board, is set to install a new e-commerce platform and is on the lookout for suppliers.

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Visit Britain, the UK tourist board, is set to install a new e-commerce platform and is on the lookout for suppliers.

It wants to replace its current StoreFront e-commerce software from supplier La Garde with a new system, and targeting up to eight suppliers to provide, install and run the technology for the next five years.

The system will include the e-commerce platform itself, as well as related databases and other applications, and a billing system. In a contract notice, Visit Britain did not specify why it wanted to replace the existing software, which has only been in place for two years, but said it wants “the most economically advantageous tender” for the new software.

As well as providing tourist information on events across the country, Visit Britain, run by the British Tourist Authority, sells tickets for travel and attractions. It operates 39 local language websites in other countries, which all tie into the e-commerce system.

Key requirements include a full online shopping functionality, full order processing, secure payments, PCI compliance and accessibility for disabled people. Visit Britain also wants a single product catalogue to centrally manage all its sites, as well as integration with its existing finance system.

Potential suppliers have until 1 October to show their interest. The work will take place between December this year and December 2013.

Visit Britain a non-departmental government body that receives money from the Department for Culture, Media and Sport, as well as from commercial sales.

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