Virgin Money has agreed a new five year contract with Fujitsu to extend support for the mainframe environment underpinning the bank’s processing systems.
Virgin Money has around four million customers in the UK, having taken over failing bank Northern Rock in 2012. Fujitsu previously provided mainframe services to Northern Rock for 20 years, and, following a strategic review of IT, Virgin Money decided to continue the partnership by extending the licence for Fujitsu’s Virtual Machine Environment (VME) operating system.
The VME mainframe system will power Virgin Money’s processing platforms and support new product releases, according to a statement, with Fujitsu also providing support and maintenance services to the bank.
“Fujitsu is a proven partner, which has done an excellent job in providing a first-class, reliable operating environment to Northern Rock in the past and now Virgin Money, over the course of 20 years” said Jonathan Kennedy, CIO, Virgin Money.
“Fujitsu has invested in and modernised the VME operating system and moved with the times to exploit modern platforms. Fujitsu also provides the strategic consultancy and technical capability required in a trusted IT partner.”
He continued: “All of these factors played a part in our decision to make a contract extension with Fujitsu the right choice for us. We look forward to a long and successful working relationship.”
Duncan Tait, CEO, Fujitsu UK & Ireland, added that the contract to supply the mainframe operating system will help ensure continuity of service for the bank's customers.
At a time when consumer confidence in banks is low, it’s crucial that businesses have strong, reliable and consistent performing services for their customers and the technology which powers those services is critical," he said.
“Fujitsu is very happy to be part of Virgin Money's journey and looks forward to being part of its success.”