UK Power Networks is rolling out Sigma Seven’s GeoField software to its 2,500 field workers to conduct maintenance, repairs and inspections across the UK more effectively.
The new software will allow the electricity cable maintenance company’s remote field workers access to core systems like GE Smallworld GIS (geographic information systems) and SAP Asset Management systems so they can view and update GIS and asset data in real-time through their devices.
It also means that engineers will no longer need to carry and use printed maps.
The deal is part of a wider UK Power Networks IT project to connect enterprise data to the field. Sigma Seven is providing around-the-clock support so field workers can answer to customer problems at any time.
Liam O’Sullivan, programme director for the UK Power Networks transformation project, said: “Mobile working forms an integral part of the business transformation process that we are currently undertaking.
“It will provide more real-time, up-to-date network information to our colleagues in the field, ensuring that they are able to do their work in a much more informed and productive way. This is turn will ensure that UK Power Networks can offer an increased level of service to our customers.’’
Scottish Power, Northern Powergrid, Balfour Beatty Utility Solutions, Bristol Water, Scottish Water, South East Water, Wales & West Utilities and Western Power Distribution are also using the GeoField software.
Utility companies are investing in mobile and wearable technologies to better equip their field workers. Severn Trent water is considering deploying Google Glass to its workforce, its CIO said earlier this year.