EasyJet has been experiencing technical difficulties today, which have caused the budget airline’s booking and check-in systems to crash.
Customers queuing in airports across Europe have been venting their frustrations on Twitter.
“We're still experiencing issues affecting our booking and check-in systems both on web & mobile. We’re are working to resolve this,” easyJet said via its Twitter account.
Keith Radcliffe (@KeithRadcliffe) hit out at the airline when boarding a flight in Nice, France, claiming that the problems were causing chaos at the airport.
“Totally chaotic at Nice. Staff are just staring at check-in screens and nothing is moving. People are going to miss their flights,” he said.
Approximately an hour later Radcliffe tweeted easyJet the following: “On flight now but delays at boarding. Your IT people need to answer why there’s no redundancy or backup in place. Very poor indeed.”
EasyJet has said that the technical problems are its “highest priority” and that its IT team is working hard to resolve the issues.
There have been reports of delays at a number of airports across Europe, including in London, with easyJet now confirming that some flights have been cancelled.
Computerworld UK contacted the airline for an official statement but had not heard back at time of publication.