Sanderson Weatherall, the chartered surveyors and property consultants group, is tackling server downtime by implementing a new email continuity service.
The company, which has offices in Leeds, London, Newcastle, Manchester and Teesside, has selected Iron Mountain Digital’s Continuity Service for Email, part of the Total Email Management Suite. This includes email archiving, storage management, email continuity and security facilities to provide complete email management as a service.
The service will be accessible via Sanderson Weatherall's Outlook 2003 client and its web browser, and aims to enable its 260 employees to send, receive, read and compose emails, as well as access historical messages, calendar and contacts data, even if systems go down.
The service means that after any outage, all sent, received, and deleted emails are automatically moved back to the primary Exchange server, ensuring no loss of data.
In addition to providing business continuity and security, the suite also offers message archiving – thereby dramatically reducing the quantity of emails physically stored on the firm’s Exchange server.
Adrian Rich, head of IT at Sanderson Weatherall, said email continuity was crucial to avoiding losing business. “Email is quite simply one of the company’s most critical business systems," he said.