Northgate Public Services is helping Staffordshire Police to reduce crime by raising its visibility on the streets with the aid of the latest technology for the force’s control room.
Staffordshire Police is introducing "Spirit", Northgate’s new demand and resource management system in early June 2014, the first police force in the country to adopt the Northgate system.
Northgate already provides geographical information systems (GIS) to police forces across the UK which are integrated with command and control applications.
Spirit is an extension to that technology, providing much closer interaction with resources by getting real-time feedback and telemetry directly from police vehicles, and combining it with GPS data from hand-held radios.
In Staffordshire, the Northgate system will take data from vehicle devices and then stream it for different tasks, including vehicle system alerts, pushing it into the force control room for real time monitoring and tasking of resources. It will provide "hot spot" positioning feedback to officers and log it in central databases for performance and crime analysis purposes.
Staffordshire assistant chief constable Julian Blazeby, and project executive, said: “As well as helping us to reduce crime by enabling more police time to be spent on active patrol, this new technology will lead us to be more operationally efficient and effective, so that we can deliver a high quality of service."
He said: “Being visible and accessible, providing reassurance to communities and building public confidence in the police is vital to our role.
“The new demand and resource management solution - with the help of reports, maps and real-time deployment data - offers the force a host of benefits and advantages."
These include an improvement in incident management and the effectiveness of front-line staff, giving officers more time out of the station to focus on key tasks and offering reassurance to the public, said Blazeby.
“We chose Northgate because it builds on software we are already using, so that we could be confident that it would interface with our existing systems,” he said.