Seagate has fixed a bug affecting some Seagate Barracuda hard drives which caused applications to hang.
Seagate released the 7200.11 1.5TB hard drive back in July, in what was then the single largest capacity jump in more than 50 years. However, some users reported a bug that resulted in applications hanging at certain times. This led to problems like pauses in video streaming applications.
It also led to a failure to recognise drives in certain configurations. The hard drives showed "uncharacteristic operation" when used with the Macintosh and Linux operating systems in multidrive environments, the company said in a statement.
To receive the firmware upgrade and instructions on how to install it, Seagate has asked customers to send the company an email at [email protected] describing the problems and system information, OS and the application in use when the issues arose.
Seagate has also asked for the disk drive model number, serial number and current firmware revision.
The company said it will respond promptly to email messages.