Roaming fees ruse leaves consumers disgruntled

European consumer groups want mobile phone tariffs capped at 0.33 euros (22 pence) per minute for customers roaming outside their home country.

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European consumer groups want mobile phone tariffs capped at €0.33 (22 pence) per minute for customers roaming outside their home country.

While mobile operators claim to be cutting the cost of roaming, their efforts are just a smoke screen and have no appreciable effect on charges overall, said a European consumer rights group.

The lower tariffs are typically available for a limited duration, sometimes requiring payment of an additional subscription fee, and may only be cheaper for long calls made using certain networks, BEUC, the European Consumers' Organisation, has said.

Their demand for fees to be capped at €0.33 (22p) per minute for customers roaming outside their home country is considerably lower than the cap of €0.49 per minute proposed by the European Commission in draft legislation that could be voted in by June.

Viviane Reding, Commissioner for Information Society and Media, announced plans last February to crack down on mobile phone roaming charges, which she said were unreasonably high.

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