Reliance Security Services has reduced software testing times by 80 percent after long development and testing cycles had meant users were losing confidence in its systems.
The UK’s largest provider of physical security put in the Original Software TestDrive and TestPlan systems, to sit alongside its existing Original Software TestBench system. These are helping its programmers respond more quickly to business needs and make sure projects are delivered on time, it said.
Test cycles which previously took up to two days for environment setup and data population, and five days to complete a full cycle which was repeated three times, now take only one day each, Reliance said. This was helped by tests being available in simple formats to general users who are not IT specialists.
Software developers were also 20 percent more productive. As a result, Reliance was able to conduct a greater breadth of testing, reducing errors and improving user confidence.
The need to improve software testing had become clear after a “lengthy” project to re-engineer large parts of its bespoke systems, the company said.
Chris Thompson, system development manager at Reliance, explained: “We had a business critical development with a hard deadline. It was a large project with a lot of manual testing. The testing was a painful experience lasting over a year.”
As a result, IT users had begun to lose confidence in the business’ systems, he said, as “even small fixes were a big effort”.
After implementing TestPlan, Reliance can now better co-ordinate its testing activities and manage the handovers from development, to system test, to acceptance test. It said it is also better able to review the tasks and results conducted by other testing groups, and re-use test scripts.