Premier Foods has signed a £9 million, six-year IT services contract renewal with Capgemini.
The renewal, running from 2014, covers the company’s infrastructure, including datacentre services and infrastructure support. It sits alongside an application management deal between the companies.
Premier Foods, which is the UK’s largest food producer and manufactures brands including Hovis bread, Mr Kipling apple pies and Bird’s custard powder, uses SAP enterprise resource planning systems as a core platform. It has contracted services to Capgemini since 2001.
The company said that by confirming contractual agreements so early, it would have more certainty of its IT costs and service levels. Phil McCallum, IT director at Premier Foods, said that the long relationship meant there was “trust and confidence” between the businesses.
Services will be delivered from the UK, including links to Capgemini datacentres in Rotherham and Bristol, as well as support from Poland and development services from India.
In February this year, Premier Foods said it had nearly completed the SAP rollout, which began in 2006. The system was “beginning to enable more efficient and effective business processes”, it said, giving the company “greater scope” to improve agility and cut costs “over the next three years”.
It brought SAP implementation back in-house from Atos Origin in 2009, saying that after acquiring the Campbell’s and RHM businesses in the prior two years it had the scale to carry out the work itself. It is attempting to improve processes across its back office operations.