The Poundstretcher retail chain has improved its electronic point of sale (EPOS) systems ready for the Christmas season.
Poundstretcher has completed the replacement of legacy hardware and upgraded its Torex POS software to access more POS functionality. Poundstretcher has also upgraded its business analysis capabilities to incorporate Torex Business Analytics and Torex Loss Prevention.
The company has replaced all hardware for 370 outlets, including 1,300 POS systems. Improving the speed and efficiency of card transactions and achieving PCI card security compliance were the major reasons for the upgrade.
The upgrade facilitates the use of touch screens, removing the need for keyboards, and will improve the speed and efficiency of service, said Poundstretcher.
Poundstretcher will also be able to offer a broader array of services and promotions due to the flexibility of the software.
Torex Business Analytics and Torex Loss Prevention will help the retailer to tackle the common issue of internal losses, equipping it with insight into improperly handled sales, returns and refunds, to enable it to take corrective action.
Jont McNae, IT operations manager at Poundstretcher, said: "Torex has enabled us to become PCI compliant, and to focus on customer service with operational efficiency improvements."
In other recent POS news, beauty brand Molton Brown said it was targeting improvements in its global sales tracking with a remote system from RealVNC. The company said the system would help provide its head office with fast and secure access to sales figures from all retail systems in its 50 UK stores and its hundreds of stockists across 70 countries.
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