Ozzie says open source changed Microsoft

Microsoft has changed dramatically because of the popularity of open-source software, the company's chief software architect Ray Ozzie has said.

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Microsoft already offers an online sharing service, SkyDrive, which is still in beta. SkyDrive is an online storage system that users can access from their PCs and from any other device with a browser, like a smart phone.

Beyond content, the internet can also serve as a hub for devices, Ozzie said. "From a device standpoint, the web can be a hub in terms of bringing devices we have together," he said.

While enterprises often connect and manage thousands of computers in a business, individuals have a variety of devices such as phones, PCs, media centers and music players that are mostly unconnected, he said.

Microsoft has already done some connecting of devices, including a service that lets Xbox and Zune users share media between the devices via the web.

That model can also be extended to broaden the way that enterprises connect devices, he said. For example, a mobile user could take a photograph and use the picture in a project the user is working on via a PC and the web, he said.

Ozzie also touched on two other principles guiding the work at Microsoft, including getting the mix of software and services right and moving away from "monolithic" programs to fragmented pieces of software that end-users can choose to use as appropriate.

Virtualisation is another area that Microsoft thinks will be increasingly important. "Within the enterprise, virtualization is the simplest and most straightforward way to make the best use of data center resources," he said.

Ozzie also praised the work the MVPs do in providing feedback to Microsoft. The software industry "used to be so supply constrained," he said. "You could build almost anything and there'd be an audience waiting for it."

Today, however, there is an abundance of software and services that users can choose from. That means Microsoft's challenge is to better understand what users want in order to best target their needs, he said.

Last week, a pair of Gartner analysts claimed that Microsoft must make radical changes to the operating system or risk becoming a has-been.

But a Forrester report warned businesses not to skip Vista, saying there were few realistic alternatives.

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