Oyster card moves to single supplier

Oyster card IT for the ticketing on London's transport system will be supplied by Cubic Transportation Systems alone from today, after a handover was completed by HP and the other suppliers on the cancelled Transys consortium contract.

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Oyster card IT for the ticketing on London's transport system will be supplied by Cubic Transportation Systems alone from today, after a handover was completed by HP and the other suppliers on the cancelled Transys consortium contract.

HP, formerly known as EDS, will retain advertising rights on ticket gatelines and ticketing media until March 2015, alongside other members of Transys, Fujitsu and WS Atkins. All three of those suppliers will no longer work to run or develop Oyster systems, as the Public Finance Initiative with Transys expires today.

The original deal was scrapped after system failures in July 2008 corrupted cards and forced TfL to allow passengers to travel for free for the day until the problem was solved.

TfL insisted the three-year deal, signed four months after that problem, will save £10 million a year. It also paid off a £101 million debt payment to Transys funders six months early, in February, saving
£4 million in interest.

It will also target Oyster usage on new technology, after claiming success in trials incorporating Oyster on specially designed bank cards and mobile phones. The new deal has been named the Future Ticketing Agreement.

The move is part of a plan to generate £5 billion in efficiency savings, under which TfL is cutting jobs and improving processes.

Within this plan, improvements to information management, desktop services, datacentre and hosting services, application portfolio management, and voice and data network services, are being brought about with the aim of saving £400 million.

Shashi Verma, TfL’s director of Fares and Ticketing, said that with regard to Oyster, TfL and Cubic would start “investigating the future potential for [the card] to be extended to new and existing technologies and the commercial opportunities that provides”.

Seven million Oyster cards are in regular use, with four out of every five journeys on London’s public transport using them.

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