Navman upgrades business intelligence to cope with growth

Navman, a manufacturer of satellite navigation devices, has begun implementing a Cognos business intelligence product with the aim of streamlining business since its acquisition by Taiwan-based Mitac in February and its current Oracle implementation.

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Navman, a manufacturer of satellite navigation devices, has begun implementing Cognos business intelligence as it works towards streamlining its business after its acquisition by Taiwan-based Mitac in February.

The company, whose European headquarters are near Gatwick, is upgrading from Cognos 7 Business Intelligence to Cognos 8 and using it more widely across its European business. It will use Cognos 8 for its financial reporting, including accounts payable and receivable, general ledger and inventory, as well as using it across its sales departments.

The initial migration should be completed by March next year, at which point it intends to apply the tool to several of its legacy systems.

Navman Europe: at a glance

Business: Sat Nav device manufacturer
European HQ near Gatwick in the UK
200 desktops running Windows
IT department: eight permanent staff, and several temporary consultants
One major datacentre
Key applications: Oracle ERP and Cognos Business Intelligence

Navman has set up a business intelligence competency centre (BICC) to ensure it has sufficient dedicated staff within the company to handle the transition, as well as to establish best practices and encourage staff usage of the new system. The competency centre, which is in place already, consists of three in-house staff supplemented by several consultants.

Another reason for installed the BI competency centre is the transition the company is currently making to Oracle ERP systems from Infor SyteLine, which the company said could reduce business efficiency if performance was not carefully monitored.

Mike West, general manager at the firm, said: “We want to establish out-of-the-box reporting. It is especially important while we are undertaking a complex Oracle implementation, as it should help us to keep the business running normally.”

The roll-out precedes any changes in Mitac, which expects to monitor Navman’s business intelligence implementation before making any changes of its own. Mitac is currently using Business Objects ERP software.

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