The Metropolitan Police Service (MPS) has awarded Lockheed Martin a deal worth £90 million to replace its command and control system.
The contract will see the company undertake the first ‘major refresh’ of the Met’s command and control system in three decades. Lockheed Martin will work with Capita and KPMG on the contract, which could run for up to 17 years.
The MPS' current command and control system is currently provided by Unisys through a contract due to expire in October 2015.
Software engineers based in Lockheed Martin’s London office will work to integrate the functions required to provide the MPS with an up-to-date command and control system.
The firm promised that the new system will ensure “999 and non-emergency calls are answered efficiently and officers deployed effectively.” It added that the project will ensure that the Met is able to interact with the public through a number of channels.
Lockheed Martin said that the system will deliver improved situational awareness, predictive analytics and data sharing, including through voice, text, application and social media.
The Met is the UK’s largest police force, with 31,004 officers, 11,802 police staff and 1,961 police community support officers (PCSOs) covering an area of 620 square miles and a population of 7.2 million.
"The Metropolitan Police Service (MPS) is pleased to sign a contract with Lockheed Martin”, said the Met’s interim director of digital policing, Richard Thwaite.
"The changes we are making in the way the MPS uses technology are extremely challenging but they present fantastic opportunities both to deliver more for our officers and the people of London. We look forward to working with our current and new partners to develop our new command and control service.”
Stephen Greenhalgh, Deputy Mayor for Policing & Crime said: "The huge demand placed on the Met Police warrants this investment in a modern command and control system so the police can deploy more effectively and provide a better service to Londoners.
“The system being implemented by Lockheed Martin will give the Met an upgraded capability that will help officers and staff handle all types of calls for service from the public. It will serve London well as the city continues to grow in the years ahead.”
The Met launched a three-year technology strategy in February this year with an emphasis on mobility and data sharing. The document promised to invest up to £200 million over the three years and cut ongoing IT costs by 30 percent.
It followed a scathing report by the London Assembly’s Budget and Performance Committee in August 2013, which claimed that crime is higher in London because of ineffective and expensive technology being used by the Metropolitan Police.