Merseyrail completes deployment of contactless ticket payment systems

Merseyrail has completed the upgrade of its ticketing systems to enable contactless payments across 63 Merseyrail stations, including terminals and manned ticket outlets.

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Merseyrail has completed the upgrade of its ticketing systems to enable contactless payments across 63 Merseyrail stations, including terminals and manned ticket outlets.

The upgrade was announced last year, with Merseyrail saying 98 percent of its current customer transactions were under £20, and therefore suitable for contactless payments.

Merseyrail has benefitted from Fujitsu’s STAR point-of-sale ticketing system for the past nine years, after it was implemented in 2005. Reducing paperwork, the system makes it easy for staff to offer a full range of products without having to refer to paper-based manuals.

The Merseyside-based rail operator will retain this system, and through Ingenico, Fujitsu has provided 92 iPP320 contactless PINPads and Axis, the proprietary centralised payment process solution.

Together, the two systems allow customers to use global payment cards equipped with contactless technology to simply and securely touch against the card reader to pay, rather than inserting a card into the chip and pin machine and entering a pin - for transactions up to £20.

Maarten Spaargaren, Merseyrail managing director, said: “The total volume of contactless transactions now represents 9.13 per cent of all card payments, with that figure steadily going up.

"It is great news that more and more people are choosing to pay using contactless, and we’re thrilled to be continually introducing new ways of making the customer experience on our network easier and more convenient.”

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