London South Bank University (LSBU) has invested in a five-year contract with IBM to ensure students finish their course and pay their fees.
Since 2008’s public funding cuts, universities have become more reliant on student fees. To ensure student retention, LSBU will adopt IBM’s SoftLayer cloud to improve student experience and identify those in need of support through the Exceptional Student Experience solution.
By migrating from its central London data centres to the cloud, LSBU will only pay for the computing power it uses during the peak student intake times of the year. This will also increase the university's facilities as the empty data centres will be transformed into teaching spaces.
LSBU understands that student’s expectations are growing as fees rise and technology improves. While providing predictive analytics to spot when a student may be at risk of dropping out of their course, the system also offers improved learning portals to deliver the curriculum and improve social interaction between tutors and students.
“The key benefit of this change programme is that it will enable LSBU to identify students who require support to complete their studies, and underpin our platform to enable repeatable, predictable, reliable and scalable technology-enabled learning for our students at best value-for-money” said Phil Cardew, vice chancellor at LSBU.
Currently the University of Arizona, University of Telecommunications Leipzig, University of London are amongst the 5,000 institutions deploying IBM’s student solutions world-wide.