Leeds Metropolitan University is to give its 10,000 staff direct dial phone numbers for the first time through a new telephony contract with Thus.
The contract, which will see the university route calls through Thus's next-generation network, is aimed at improving the resilience and reliability of the university’s communications infrastructure. It will also give the university scope to move to a voice over IP (VoIP) system at a later date.
The deal will give the university an estimated 220,000 minutes of calls a month from the its main sites. Thus will also providing an emergency divert service, allowing the university to transfer incoming calls to another campus in the event of an emergency.
Leeds Metropolitan University computing services development leader Tony Crossland said: “The new network will significantly enhance our telephony services, making it easier for students and other stakeholders to call university staff, while reducing costs and ensuring we are prepared for any eventuality.”