KPMG outsources comms to BT for £62m

KPMG will outsource its communications infrastructure in the UK and Germany to BT. The deal, which covers the next five years, is worth £62m.


KPMG has signed a five year, £62m contract to refresh its communications infrastructure, in a bid to cut costs.

Under the deal, BT will upgrade and manage the accountancy firm's wide and local area network in the UK and Germany, deploy Cisco IP telephony, integrate technology with an existing Microsoft Office Communications Server platform and provide managed audio and video conferencing, and run fixed voice and Time-Division Multiplexing telephony.

KPMG expects to save costs on communications as a result of the outsourcing. It also wants to gain a new basis on which to build value added services and improve employee productivity.

BT is contracted to deliver a fully converged, IP-based, networked telephony infrastructure. The platform will allow additional countries to join if they wish and is expected to enable KPMG practices to work with greater levels of flexibility and collaboration.

Bryan Clark, the KPMG partner leading the IT infrastructure consolidation, said: “This is an ambitious outsourcing programme and one that will deliver significant benefits to both our cost base and our effectiveness in serving our clients.” He said the converged network would additionally help the 18,000 staff in the two countries manage their schedules more easily.

“This deal will also assist and support our ambitious expansion plans. Having a consistent infrastructure platform and service model will help facilitate the integration of additional KPMG firms joining our newly created European firm.”

Unified communications and spending on networks continue to be hot topics among enterprises. While supplier IBM recently touted UC's benefits, analyst firm warned businesses to be careful how they spend on network services and hardware.

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