CCS, a supplier of IT to insurance firms, has upgraded its front end systems after signing a deal with user experience software vendor edge IPK.
The partnership between the two companies is aimed at delivering a consistent interface across multiple channels, products and brands, on CCS’ Roundcube system.
It will see CCS front the system with the edgeConnect User Experience Platform. CCS said the system will enable it to draw on edge IPK’s multilingual capabilities across different distribution channels.
Additionally, edgeConnect will be used to offer customisation of both internal and external facing Roundcube modules, as well as providing the ability to white label brands quickly. The aim is reduce insurers’ time to market for products.
Pieter Paul van Beek, chief executive at CCS, said: “With the quality of the user experience being recognised as a key differentiator for insurers, CCS wanted to ensure that the Roundcube Insurance platform is able to deliver an optimum experience across multiple distribution channels, products and languages, to provide our customers with competitive advantage.”
Van Beek said that with the edgeConnect front end on the Roundcube system, businesses can customise front-ends “very quickly and easily”.
“The platform agnostic nature of edgeConnect was also a key consideration for us as we look to deploy Roundcube in a variety of software environments already adopted by our customers,” he added.
Dharmesh Mistry, chief technology officer at edge IPK, described the partnership as “ground breaking” because of the “highly customisable, dynamic user experience” aimed at “matching the growing needs of the web 2.0 world we live in today”.
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