IBM has been dubbed the most trusted infrastructure-as-a-service (IaaS) cloud provider by Australian IT research firm Longhaus in its new report on the cloud market.
The vendor also took out top spot in last year's cloud provider report. Longhaus managing director, Peter Carr, said that IBM was an "exemplar" of a cloud provider for enterprise customers with no minimum commitment and support for a variety of billing models.
"IBM's smart Cloud enterprise is established in six cloud data centres globally, including two onshore Australian centres, enabling clients to run workloads across any centre of choice," he said.
Cloud providers Wipro, Datacom, Emantra and Fujitsu rounded out the top five.
The report also found that while the cloud market in Australia was maturing, 30% of providers experienced a service outage in the past 12 months.
Longhaus senior research director, Scott Stewart, said in a statement that adequate scale also remains elusive in the local market which is making it difficult for many providers to keep pace. "For example, 43% of providers are demanding minimum terms from their clients.
One trend noted in the report was business-as-a-service; for example, where an airline pays its cloud provider on for each suitcase processed through the entire baggage handling system.
"This is game-changing and takes the challenge of consumption-based pricing to a whole new level," Stewart said. "It epitomises the true transition from operational to capital expense in IT "
Another trend in the report is the identification of a new market where pure-play infrastructure as a service (IaaS) providers such as Amazon are enabling a pool of non-cloud professional services companies including KPMG, Accenture and Deloitte to now deliver cloud services.
"This will add a completely new dimension to the category and place market-leader challenges on the incumbents. It means 'watch out IBM, Wipro, Fujitsu, CSC and others, your competitive landscape is rapidly shifting ground'."