Hartlepool Borough Council has replaced its finance system with a managed service from Northgate Information Solutions under a contract that runs until September 2011.
The council previously had separate finance and purchasing systems but will now use the integrated IBS Integra suite, backed up by an Oracle database running on a Microsoft Server operating system.
The new system, which also supports Cleveland Fire Brigade, is expected to offer greater efficiency and improve monitoring and management of costs. It will streamline corporate procurement, centralise invoice administration and integrate finance and job-costing processes.
A total of 500 users across the council and fire brigade are now using the system following implementation in February.
Hartlepool’s chief finance officer, Mike Ward, said: “Our aim is to continuously improve our service to citizens by ensuring our internal processes are as effective and efficient as possible.”
The deal, which includes support, would extend the existing strategic partnership between the council and Northgate, he added.
“We have a longstanding relationship with Northgate that has seen us deliver substantial improvements since 2001, and we are pleased to build on this successful relationship through the roll-out of our integrated finance system.”