Acting for data privacy regulators across the European Union, the Commission has twice asked Google to delay introduction of the new policy, which it says breaches EU data protection law, but on each occasion the company refused.
In the 12-page questionnaire, the Commission highlights a significant omission from Google's new policy: face recognition. While social networking rival Facebook is making great use of the technology, Google has nothing to say about it, although the function does feature in the Picasa desktop application linked to its online photo album service. Does this mean Google is not performing face recognition, the Commission asks, or will the company ask for separate authorisation for this function?
Google says that when users request the deletion of their personal information, it may not be removed from backup systems. The Commission wants to know why that's the case, and if that means the personal data will never be removed from the backups.
The company has no obligation to answer, and the Commission has promised that Google's answers will be treated as confidential, and not published without the company's permission.