Norwegian packaging firm Elopak has drafted in Unisys to consolidate, centralise and standardise its IT department, in an attempt to make its business more adaptable and responsive.
The 1,500 employee firm, which makes carton and plastic packaging systems for non-carbonated food, wants its 25 national subsidiaries, including its UK arm, based in Stevenage, will be provided with a service desk, desktop services, datacentre hosting and centralised systems management.
The six year outsourcing contract, which will begin in the second half of this year, is designed to help Elopak be responsive to customer requirements and to give it greater adaptability to developments in the market and in its strategy. It has an estimated value to Unisys of £9.3m.
Bjørn Henrik Moshuus, CIO at Elopak, said the firm wanted a service that could help it “make IT costs lower and more predictable, increase business agility and reduce risk”. He cited Unisys’ “global scale and comprehensive range of services” as the deciding factor on suppliers.
The data centre services will be delivered from the Unisys Nordic outsourcing centre in Alingsås in Sweden, and systems management services, desktop and help desk services will come from the supplier’s global sourcing operations centres in Bangalore.
Outsourcing remains a hot topic, with some firms, especially in the Nordics, expressing reluctance to pass the handling of sensitive data to any outside entity. But it is a clear option for many businesses looking to reduce costs and see a fresh way to increase productivity.