Driven by demand at Standard & Poor's

Applying the lean production methods of revered car-maker Toyota to a very different business means Jora Gill, VP for international business systems, is ahead of the game


In business circles Toyota is talked of with awe. Not for its cars or well-heeled Formula One team, but because it is a manufacturer that has a policy that has lifted it from Japanese almost ran, to serious rival to Ford in Henry Ford’s home, the USA.

About Standard & Poor’s

Standard & Poor’s is a provider of financial market information, including credit ratings, indices, investment research, risk evaluation and core data, which is used by financial managers making key investment decisions. It is believed to be the world’s largest provider of independent equity research and mutual fund analysis information. According to S&P, over a trillion dollars of investment assets are tied to its indexes of information.

The list of organisations that have tried to ape the Toyota ‘lean production’ method includes rivals GM and Ford, aerospace giants Boeing and even the NHS. Jora Gill is one of many business people to admire Toyota, but he can also claim to have achieved a similar success story.

Lean manufacturing allows Toyota, or any organisation using it, to develop products quickly, reduce the time it takes to produce an end result and have zero to low levels of waste. Toyota can develop a new model of car in just 18 months and in 2006 it took just 29 hours to build a Toyota from scratch. General Motors took 33 hours at best. A decade ago GM and Ford were taking 50% longer to build their vehicles than Toyota and the final product was famous for its unreliability, while Toyota are famous for the opposite.

Since joining Standard & Poor’s (S&P) as VP for international business systems in 2006, Gill has taken his inspiration from the company and introduced Agile, a waterfall development and project management system that is gaining popularity.

Gill uses Toyota as an example of why waterfall is well worth adopting. “It’s better value. Toyota’s business has taken off because it’s delivering faster, and better quality.

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