Germany’s Deutsche Post DHL is equipping its employees with 55,000 Honeywell Dolphin 99EX mobile computers, to enable around 60,000 employees to track and trace millions of parcels delivered each day, including millions of extra ones during the Christmas period.
More than 2,500 users from Deutsche Post DHL’s parcels division are said to have tested 11 different devices, before choosing the Dolphin 99EX for offering the best combination of ergonomics, robustness, capacity, performance and ease of use.
The device’s long battery life and ability to quickly photograph items to prove condition at the point of delivery were further factors.
Honeywell’s Remote MasterMind device management software will help to keep Deutsche Post’s drivers fully operational. The software makes an IT administrator’s job easier with the ability to manage all of the company’s mobile devices from a central system.
Ensuring that each device has updated software and is properly configured reduces errors and prevents device downtime that can slow the driver.
“We wanted a rugged, easy-to-use device and a complete solution that offered a lower total cost of ownership for the next seven years,” said Claudia Allmann, project manager for hand-scanner operations integration at Deutsche Post DHL.
The Dolphin 99EX mobile computer has an IP67-rating for protection when exposed to dust, water or multiple drops to concrete, up to 16 hours battery life, and Honeywell’s Adaptus Imaging Technology 6.0 software, which allows workers to quickly read and decode linear and 2D bar codes, and capture photos for proof of delivery and condition.