Cotswold District Council has signed a five year, £2 million services deal with Steria in order to improve the effectiveness of IT support services for its staff.
The council, which has 500 employees, said it was attempting to reduce overall spending on IT by 15 percent and reinvest the money in customer services. It also said it would shorten response times to IT problems.
Steria will provide services including desktop and server support, application development and business continuity. Three service delivery staff will work at the council’s headquarters in Cirencester, and other consultants will be added when required.
Mike Brown, ICT services manager at the council, said: “This will ensure that ICT is providing effective support for the council and that we in turn deliver the best possible services to our customers.”
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