Centrica has inked a £2.1 million, three year outsourcing deal with Fujitsu Services, in a bid to halve the costs of managing legacy systems.
Fujitsu will manage applications including billing and customer relationship management systems at the energy supplier, and provide software maintenance and support services.
The deal expands Centrica’s work with Fujitsu, which is already a long-time IT services supplier to the company. Centrica last year signed a large infrastructure outsourcing deal with T-Systems, and has worked with Capgemini to extend the use of SAP across its business.
As part of the latest contract, Fujitsu will provide Centrica with an 'applications value assessment', under which legacy applications that are identified as having declining value would be redesigned to run at lower costs, or would even be replaced.
In 2006, Centrica cut out legacy systems that it no longer needed after selling off non-energy businesses, and booked a £196 million charge.
Fujitsu will take over the running of mainly utility industry-specific applications running on range on VMS, Unix, and Windows servers.
Neil Coop, senior commercial manager at Centrica, said Fujitsu was chosen for its “extensive skills and resources in application management and development”, and its understanding of Centrica’s business.
Meanwhile, Centrica-owned British Gas is suing former suppler Accenture for £182 million over a billing system that it said had “fundamental errors”. Accenture has denied the claims, saying its system met the specifications required, and was delivered on time and on budget.