Capita has been selected as the preferred bidder for a £14 million IT outsourcing contract with Wycombe District Council.
The deal includes IT support and maintenance, plus consulting and software development. It also covers face-to-face, telephone and online customer services.
The new contract is set to commence in February 2015. The tender decision is still subject to approval through the council’s committee process.
The tender notice last July said the work covered support and maintenance services for the council’s ICT and communications systems, along with customer contact services in connection with benefits, council tax, business rates, environmental health, housing, licensing and planning services.
Earlier this year, Capita was appointed by Wycombe to carry out a comprehensive review of the council's discounted council tax regime, covering those getting a 25 per cent discount on single occupancy. Capita is working with Equifax, the credit reference agency, using data-matching technology to identify if people are claiming discounts they are not entitled to.
The latest contract is estimated to be worth £14 million over a five-year period. The deal comes as analyst TechMarketView says Capita has overtaken HP to become the largest - by revenue - UK software and IT services provider.