BT Sport has gone to Accenture to improve the performance of its live streaming service.
At launch BT Sport faced technical problems with some users unable to access programmes, and there is still a smattering of complaints among its customers about intermittent access problems.
Accenture is delivering an end-to-end video system spanning live streaming, video-on-demand, mobile app development and cloud services to BT Sport.
“Given the complexities of launching a channel across a number of platforms, it was good to have a partner like Accenture,” said Greg McCall, chief operating officer for television and content at BT.
“Accenture has brought delivery experts as well as the latest technology in digital video, live events, cloud and mobility. So not only did we have access to the innovation we needed to craft the solution, but Accenture provided the predictability required to deliver."
Accenture has provided a system based on its Accenture Video Solution (AVS). The video software platform includes managed services to provide multi-platform live digital broadcasts to smartphones, tablets, PCs and TVs, including all the encoding and publishing of live streams.
Accenture delivers to users the BT Sport app, which has passed one million downloads two months after launch.