Aternity, an end-user experience management platform for enterprise IT, has joined the Red Hat partner programme and will develop and its "frontline performance intelligence platform" on Red Hat Enterprise Linux.
"The key to understanding and managing the enterprise-wide end user experience lies in the ability to support 10s of 1000s of end points across an enterprise, while integrating with existing enterprise technologies and solutions," said Trevor Matz, president and CEO of Aternity.
"With Aternity's platform tightly integrated with the Red Hat technology stack, organisations running Red Hat Enterprise Linux are offered the scalability and interoperability demanded by the most critical environments."
End-user experience management, also called application performance monitoring, is a estimated US$3.5 billion (£1.75 billion) market, according to analyst firm Gartner.
Aternity addresses the problem of IT departments not being aware of problems employees are having with applications until they alert a help desk. About 74 percent of IT or application problems are not detected by IT infrastructure management, but rather by calls to help desks, according to a 2006 Forrester Research report.
Aternity's Analytics and Correlation Engine takes a new approach by fusing application performance monitoring and business intelligence tools making computers self monitoring so IT is aware of specific problems employees are having with applications prior to being alerted by the employees themselves.
That insight can help companies improve productivity, provide more informed computer and application capacity planning, and eliminate business disruptions.
Aternity has sold its products to more than a dozen Fortune 500 companies, Matz said. It is focused on companies with large number of employees distributed in different locations using mission-critical applications in vertical markets such as health care, transportation, retail, financial services, and manufacturing, he said.
The Aternity Frontline Performance Intelligence Platform is compatible with the JBoss Enterprise Application Platform on Red Hat Enterprise Linux 4 and runs on x86 architecture on both 64-bit Intel and AMD systems.
Aternity competes against older application performance management platforms by Mercury/HP, BMC, Compuware, and Citrix/Edgesight.