Apple's iTunes music store controls a dominant share of the US digital music market, a research analyst said today. The findings of NPD Group, a retail market research firm, could give federal antitrust regulators ammunition as they reportedly begin an investigation into Apple's music business practices.
According to NPD Group, iTunes' share of the retail digital music download business in the US now stands at 70%, a one percentage point increase since the firm last measured iTunes' position in 2009. Amazon's digital download arm, AmazonMP3, grew by four percentage points to 12% in the same period, said Russ Crupnick, vice president and senior industry analyst for entertainment at NPD.
The remaining share of the digital music business is split by a number of smaller players, including Rhapsody and Napster, Crupnick said. "There are a bunch of places where you can get digital downloads that have 1%, 2% or 3% shares. Downloads are not their core business, but some people buy from them," he said.
"The key take away is that more than 80% of the digital download business is in the hands of two major players," said Crupnick. NPD's data may be of intense interest to antitrust regulators who are reportedly in the early stages of a probe of Apple's business practices.
Reports surfaced that lawyers with the Department of Justice (DOJ) had questioned record label executives and other digital download firms, kicking off what could become a formal investigation of Apple's market dominance. Those reports cited unnamed sources who said a complaint by Amazon had sparked the inquiries.
Apple allegedly pressured music labels to pull their support of Amazon's "MP3 Daily Deal" promotion that gave the online retailer exclusive access to new tracks. In March, the music industry's trade magazine Billboard reported on the friction between Apple and the large recording labels over Amazon's one-day exclusive.
"Numbers don't lie," said NPD's Crupnick, referring to iTunes' US market share. "But how many folks entered this business, even the music labels, 10 years ago with flawed business models that weren't consumer friendly?" he asked.
"I'm not party to the discussions behind closed doors between Apple and the labels, but I'd argue that Apple earned every one of their 70 percentage points," he said. "Apple came in[to the digital download business] and did it right."
iTunes accounts for 28% of all music, both physical CDs and digital tracks, purchased by US consumers, NPD added. That's a gain of four percentage points since the first quarter of 2009. Tied for second place are Amazon and Wal-Mart, which each have a 12% share of all music sales. Amazon boosted its overall share by 5 points in the last year.
"[Amazon's] dual pronged approach of selling both digital music and CDs helps attract the most valuable and committed music buyer who prefers access to both formats," said Crupnick.