Ted Baker has announced a major program working with HP and OCSL to transform its enterprise resource planning (ERP) system.
OCSL will implement an infrastructure from HP, while HP will deliver managed services to the retailer for the next seven years. Ted Baker hopes to be able to streamline its operations and reduce “manpower-intensive” activities.
Dustan Steer, IT director at Ted Baker, said: “HP and OCSL were able to bring together all the necessary hardware, software and SLA-based services, and worked closely with us to understand exactly what was needed to make such a complex project successful.”
As hosting provider for the Microsoft Dynamics AX ERP system, HP will manage the infrastructure, operating system and database, and use its software to monitor and manage the ERP solution. Before outsourcing to HP, Ted Baker's ERP system was run centrally from the UK.
The project is global, as Ted Baker has 2,000 employees and stores across the UK, Europe, Middle East, Asia and the US.
Last year, Ted Baker worked with e-commerce consultancy neoworks to implement a new e-commerce website based on the hybris Commerce suite. It also worked with digital agency Poke to redesign the site with a responsive web design approach.
Cycle retailer Halfords also recently announced that it had moved to a cloud-based SAP ERP solution with HP.