TalkTalk consolidates IT function amid 580 job cull

TalkTalk has centralised its IT services to address duplication of functions caused by its acquisitions during the past five years.

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TalkTalk has centralised its IT services to address duplication of functions caused by its acquisitions during the past five years.

The telecommunications company acquired AOL Broadband in 2006 and Tiscali UK in 2009.

“[The acquisitions have] meant that TalkTalk has effectively grown as three separate businesses...each with its own IT, HR and finance function.

“This has created a level of duplication and it is now time to address that and build an organisation fit for the future,” Dido Harding, chief executive at TalkTalk, said in a statement.

All of TalkTalk’s IT services will now be integrated into the company’s technology team. The company’s business division, Opal, will also now be known as TalkTalk Business.

The consolidation comes as the telecommunications company announced the loss of 580 jobs. A spokesperson from TalkTalk declined to comment on which specific departments would be affected by the job cuts until after the consultation process, which is expected to be completed by April.

The spokesperson was also unable to provide any further details on TalkTalk’s staff retention policy, only adding: “Of course we will be retaining staff with the skills needed to best serve our customers.”

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