Put information back into CIO role or companies will suffer

Information is forgotten in corporate strategy, according to Capgemini and TFPL


A major piece of research by consulting and outsourcing specialists Capgemini has identified that poor information management is hampering major companies and public sector bodies. Experts in information management TFPL back the findings and see increased demand for information skills.

The Information Opportunity report focused on all business information, Ramesh Harji, Head of Information Exploitation at Capgemini told CIO Online that those working as CIOs don’t differentiate between structured and unstructured information, therefore the report follows the same lines.

CIOs and business leaders in the FTSE 350 were interviewed, as well as their peers in the public sector. Harji said they have discovered that the information culture is broken. He also revealed that the survey was carried out before the slew of poor public sector information stories broke at the tail end of 2007. “Looking back, the symptoms are the same in the report as those demonstrated by HMRC,” he said.

The report found that poor information management was leading to bad decision making, fragmented views of the truth and information islands, 63 per cent of survey respondents said they made critical business decisions without the correct information on a daily basis. With information levels increasing, 36 per cent said information levels had doubled in the last five years and that by not sharing information organisations were suffering a financial loss. It was also discovered that the hallowed single version of the truth did not exist in the organisations of 46 per cent of those surveyed.

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