The Ministry of Defence has launched its own travel service aimed at cutting £35 million from its £300 million annual business travel budget.
The Defence Travel system, developed for 300,000 personnel by a Capgemini-led group of suppliers alongside travel services firm Hogg Robinson, will replace a range of different paper-based systems run by different units.
Key systems include a Carlson Wagonlit Travel internet portal and helpdesk, a Cognos business intelligence application, and a KDS online travel management solution.
The system will provide faster, secure online booking. It will be hosted and run by Capgemini and Hogg Robinson, and aims to enable Royal Navy, Army, Royal Air Force and MoD personnel to book business travel tickets and hotel rooms.
Forces personnel will be able to compare different ticket prices on the system, which will also generate business intelligence information to help the MoD obtain better deals with travel providers, and better monitor travel.
It was implemented over the last ten months, following trials with 6,000 personnel in different countries.
Sir Ian Andrews, second permanent under-secretary at the MoD, said he was “confident that it will provide a better service to users and save significant sums of money”.
Capgemini works on the MoD’s overall Defence Electronic Commerce Service (DECS), which provides a secure trading portal between the MoD and industry.