Metropolitan Police outlines IT strategy

The Metropolitan Police Service (MPS) plans to develop and implement its Enterprise Architecture and ITIL strategy over the next year, in an effort to increase efficiency.


The Metropolitan Police Service (MPS) plans to develop and implement its Enterprise Architecture and ITIL strategy over the next year, in an effort to increase efficiency.

These are just two of the projects that the police service plans to deliver as outlined in its Directorate of Information (DoI) Strategic Plan 2010-11. The DoI is responsible for the MPS’s IT, which ranges from managing 40,000 workstations to providing technology to handle more than two million emergency calls a year.

However, the DoI warned that its strategies will be delivered with increasingly reduced budgets.

Ailsa Beaton, director of information, said: “We can no longer afford to respond to every business demand. Instead, we must have robust information, communication and technology plans that directly meet corporate objectives for both today’s and tomorrow’s policing needs within an ever constraining budget.

“We will seek to capitalise on current ICT investments and look for greater efficiencies across Metropolitan Police Service processes.”

The DoI said that it plans to continue applying industry approaches such as ITIL and Enterprise Architecture frameworks in order to consolidate its infrastructure, systems and applications, information and process-driven technologies.

To improve efficiency, it plans to deliver the implementation of ITIL Service Management v3.0 across the organisation this year, in addition to implementing thin client and virtualisation technologies and shared IT platforms and services.  

Furthermore, the DoI said that implementing EA will help it understand its business, and give it “the opportunity and agility to respond better to the demands placed on the MPS both now and in the future”.

It added: “We will also continue the drive towards ‘re-using’ corporate platforms such as SAP, in the mission to standardise and achieve greater cost efficiencies.”

With the aim of improving policing information, the DoI plans to deliver the development of e.Met-search this year, which it described as the first step towards a single point of access to policing information, as well as a proof of concept and procurement for an investigate case management system.

Meanwhile, the DoI plans to deliver a wide range of programmes and services this year, which includes a new content management system, the rollout of 3,000 operational PDAs, the rollout of replacement Mobile Data Terminals to all boroughs and the delivery of the Police National Database.

Other strategies include the delivery of the ICT requirements for the 2012 London Olympics, the development of detection and mitigation technologies for weapons and explosives, as well as R&D into counteracting criminal use of technology.

In June, the Metropolitan Police extended an IT support deal with Capgemini, for three years from 2012, as part of attempts to cut £43 million from costs in the period.

Separately, the Metropolitan Police's £48 million human resources system implementation, carried out by supplier Steria, is reportedly "in crisis", £10 million over budget and running six months late. The system had been intended to save £15 million annually in office costs, processing wages, sick leave and holidays for all staff, but is without a final implementation date.

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