HP-EDS: the failed CRM project that cost it £200m ...and counting

EDS has been ordered to pay broadcaster BSkyB £200 million, as an interim payment after losing a huge fraud court case over a failed system implementation.


The company, now owned by HP, was found to have lied in sales pitches about timescales for completing a large CRM implementation at BSkyB, in order to win the deal over rival bidder PricewaterhouseCoopers.

The court order for payment comes 10 years after the fateful project began, and follows extensive out of court wrangling, followed by 109 days in front of a judge and hundreds of thousands of pages of supporting evidence.

Here Computerworld UK brings you full analysis of the judgement, on what grounds EDS lost, and what the implications are for other firms choosing outsourcing:

HP-EDS ordered to pay BSkyB £200m interim payment

BSkyB wins in £709m lawsuit against HP-EDS

BSkyB agreements failed to protect EDS from its own salesman

‘Dishonest’ EDS deceived BSkyB to win £48m deal – judge

BSkyB victory over HP-EDS could drive 'coach & horses through all outsourcing contracts'

What BSkyB's victory against HP-EDS will mean

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