The Housing Corporation has signed a three-year managed IT infrastructure deal with Steria worth £7.5m.
The government agency funds and regulates housing associations. Its infrastructure will serve 520 Housing Corporation staff across nine offices and 2,000 external users from registered social landlords and local authorities who have access to housing investment and regulatory systems.
Under the terms of the deal, Steria will manage core infrastructure services, including servers, storage security and applications. The IT services firm will also manage and upgrade the corporation’s desktop infrastructure.
The Housing Corporation is seeking to boost its day to day operations through improved applications hosting and support, systems and data administration and backup and recovery facilities. The contract will see the introduction of continuous service improvement processes and ITIL-based service management .
The contract with Steria comes nearly two years after the Housing Corporation terminated a £17m, seven-year deal with PC maker Elonex, in a failed project to modernise its systems. The application service provider project was set to see the corporation switch to thin clients – a move abandoned in 2004 after technical problems.
The troubled project sparked a series of strikes by corporation IT staff in 2003 after a gateway review by the Office for Government Commerce gave the scheme a red light. In December 2005, the agency scrapped its contract with Elonex, transferring responsibility to subcontractor Netstore.