EMI Music has hired Douglas Merrill, chief information officer at Google and the latest high profile executive to leave the company, to be president of its digital business division.
However, it is hard to imagine that Google will have much trouble finding a good replacement for Merrill, considering that it is a company crawling with engineers.
In that sense, the loss of its CIO might be less painful for Google than, for example, the recent defection of Sheryl Sandberg, the Google vice president of global online sales and operations, to Facebook, where she became chief operating officer.
After all, Merrill was one among a very strong team of Google engineering vice presidents, including Vint Cerf, Stuart Feldman, Vic Gundotra, Udi Manber and Nelson Mattos, not to mention the company's top three executives Eric Schmidt, Larry Page and Sergey Brin, who are all computer scientists. In that sense, Merrill's departure might have been felt more at a company that was not in the IT industry and had a limited number of computer scientists and engineers on its staff.
Still, Merrill's defection is definitely a public-relations blow for Google, which in the past year had apparently made a conscious effort to build up its CIO's public profile.
The job of Google CIO is a big one and it remains to be seen if Merrill's departure will result in any degradation or destabilisation of the IT services provided to employees, partners and customers, always a possibility after a high-level change like this one.
By the same token, time will tell if Merrill made the right decision leaving the Google environment, with its heavy emphasis on computer science and engineering, to go to a music company. The music industry's aggressive approach to combat internet-enabled piracy via litigation has earned it the scorn of many internet and computer companies. Merrill's Ph.D. in psychology might come in handy as he tries to instill a spirit of technology innovation in his new company.
EMI said on Wednesday that Merrill's job will be to grow the record company's digital music business, heading what it calls "a new global function" encompassing digital strategy, innovation, business development, supply chain and global technology activities.
He starts at EMI on April 28, based at the EMI Music Los Angeles headquarters.
Merrill spent five years at Google. As CIO and a vice president of engineering, he oversaw global billing and revenue technology, along with internal engineering and support. His projects included the launch in 2006 of the Google Checkout online payment service.
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