London Gatwick Airport has tendered for support services for its SAP enterprise resource planning (ERP) system.
The airport uses SAP’s financial and procurement systems, and an SAP data warehouse for flight and retail data. The system has a user base of more than 370 individuals.
Gatwick is looking for a supplier to provide application maintenance, database administration, middleware management, fix development, enhancement development, reporting, testing, hosting services, including back-up and resilience services, and application test and development environments.
The contract is for an initial three years, with an option to extend for two years, twice, up to a total of seven years.
Earlier this year, Gatwick signed a contract with Getronics for staffing services, to enable the airport to have the flexibility it needs to keep up with the latest technologies.
One such new technology is a new airport-wide collaboration system Gatwick implemented from Amadeus, which gives all airport stakeholders access to real-time and accurate data.
Gatwick Airport has been ramping up its IT investment in recent months, particularly through the use of cloud-based systems.
For example, Gatwick said it was going to become the first airport to move its central operational database to cloud as part of wider plans to consolidate its data centre estate and it is also seeking a supplier to provide it with a software-as-a-service identity management system.
Elsewhere, it has also given its 2,500 employees access to Box – a cloud-based collaboration tool – in a bit to strengthen employee productivity.
In February, Gatwick Airport announced plans to create a management system for passengers travelling through the airport, with the aim of better understanding customer behaviour and identifying new opportunities for growth.