The government's G-Cloud service has admitted it is still struggling to get local authorities to use the procurement platform.
In a blog, G-Cloud director Tony Singleton said: "It’s important for us to keep talking about how we are taking G-Cloud forward and how it will transform the experience of public sector buyers and their suppliers for the better."
But, he went on: "G-Cloud has the potential to reach an estimated 30,000 buyers across the public sector. Yet research carried out by the 6 Degree Group suggests that nearly 90 percent of local authorities have not heard of G-Cloud.
"We’re speaking to buyers to find out how we can communicate with them better and to really get to the bottom of their concerns about using G-Cloud and then address those issues head on."
Singleton said G-Cloud needed to "help buyers to understand" how G-Cloud can save them both time and money. He said a "clearer" guide in how to use G-Cloud had been published, and that further advice and help on "the major issues that buyers raise with us" would also be published.
Singleton added that awareness of G-Cloud also had to be raised across the wider public sector.
Singleton said that 84 percent of the suppliers on G-Cloud were now SMEs. There had been earlier criticism of the G-Cloud that it was too hard for smaller companies to compete against the larger and more established industry players for work using the platform.
To increase the quaility of services on offer, Singleton said around 100 had been removed as they did not meet quality thresholds.