Companies House has deployed a new electronic document management system to enable it to automate key document handling processes.
The goverment agency has deployed the ABBYY FlexiCapture Server to automate paper-based business processes and reduce the high volume of paper it currently handles on a daily basis.
By integrating ABBYY software into its existing document workflow system, Companies House is able to reduce the admin time and costs involved in handling paper-based documents, and introduce electronic data input from various sources, including email, customer services, and contacts handling.
FlexiCapture provides a single entry point to automatically transform the stream of different forms and documents into business-ready data, which is easily integrated into workflows, said Companies House.
“We have also built an application for barcode identification to speed up the workflow process,” said Carl Allen, enterprise architect at Companies House.
“Once a document is scanned into the system, the reader delegates the task to the appropriate department for handling, and archives the file on our servers, saving us both time and money by reducing admin-intensive tasks.”
Allen said: “We needed a flexible solution that could easily integrate with our existing core systems and which gave a high recognition rate.”
He said the ABBYY product came with various pre-built tools and utilities that allowed easy 'zoning' of the forms and the ability to define a template.
In addition, the chosen system comes with a "flexible software licencing structure", he said.
Companies House wants to make all its transactions digital, and achieve a 100 percent digital take-up.
Last year, it started the process of hiring a director of digital services.
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