City of Bristol College deploys course self-assessment and student CRM systems

City of Bristol College is deploying a number of systems to improve operations and increase student engagement and retention levels.

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City of Bristol College is deploying a number of systems to improve operations and increase student engagement and retention levels.

Initially, the college is currently rolling out Compass’ ProSAR and ProVerify systems. ProSAR will streamline the College’s self-assessment of courses, making the process easier and more effective for staff through the use of Ofsted criteria to centrally validate data. ProVerify will manage both the internal and external verification of college programmes.

The College will then go live with Compass’ integrated customer relationship management (CRM) system ProEngage in November 2014. This system will help enable staff to engage with current and potential students more effectively. These implementations follow the successful roll-out of ProObserve, ProSolution and ProResource solutions earlier this year.

Rob Bishop, head of strategic MIS at City of Bristol College, said of the CRM system: “Students will have a more holistic view of their progress and have full access to key information such as their timetables, attendance records, targets and progress reviews. Parents and employers can also access student progress, allowing them to take an active part in their education."

Bishop added: “Overall, Compass will help us to increase student engagement and retention levels and improve curriculum planning. One of the key reasons for implementing more solutions from the Compass suite was that they will improve our integration with third party systems and give better visibility of data, providing a holistic picture of performance across the whole college.”

It was recently reported Newcastle-under-Lyme College was also using ProSAR software to ease the self assessment of courses to meet Ofsted requirements.

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