The Chartered Institute of Management Accountants (CIMA) has launched a new qualification for shared services employers today.
Training for the certificate will provide grounding in the key shared services functions of IT, finance, HR and procurement.
To gain the qualification, candidates will learn shared service best practices, including principles, tools, techniques, as well as effective governance and controls.
“The certificate builds upon global research, which informed our updated 2015 syllabus,” said Dr Noel Tagoe, executive director of education at CIMA.
“Designed to build knowledge of techniques to significantly reduce costs while improving the quality of service delivered to customers, this new qualification will be invaluable in helping employers to consistently develop, engage and retain their best talent, and improve efficiency and effectiveness through greater and measurable capabilities.”
The certificate’s training will be delivered through a blended approach to learning, consisting of studying text and e-learning modules. It will be available online 365 days of the year.
Employers will be able to register students for the qualification from mid-November, and the first assessments will be offered in January.
Gary Critchley, finance and shared services leader at drinks manufacturer Pepsico, said: “Career paths and the skills needed in a shared-service organisation have developed in recent years as our businesses demand more from us and technologies and governance structures continue to evolve.
“This certificate will be valuable for individuals planning to accelerate their career within shared services centres.”
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