OFT launches e-consumer protection consultation

The Office of Fair Trading has launched a consultation for the development of a national strategy for consumer protection on the internet.

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The Office of Fair Trading has launched a consultation for the development of a national strategy for consumer protection on the internet.

The consultation, which will run until 13 October, will lead to the delivery of a strategy by the end of the year.

The OFT is focusing on three main areas, namely promoting business compliance, developing effective enforcement and empowering consumers.

In the consultation papers, under the topic of business compliance, the OFT suggests a range of actions to help businesses comply with consumer protection regulations, for example, by simplifying guidance for SMEs.

It is also considering making it a requirement for businesses to report suspected fraud to generate a database which other firms can contribute to and use, at the same time addressing the issues related to data sharing.

In addition, the OFT proposed working with the Information Commissioner’s Office and other relevant bodies to explore approaches to reducing spam.

Individuals and representatives of organisations can respond to the consultation, which can be accessed here.

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