Biffa has signed a deal for Azzurri Communications to provide a converged wide area network across its 160 sites, in order to cut costs, improve communication and help centralise IT.
Under the five year, multimillion pound deal, the waste management firm will use the network to link IT across the sites, including an in-house database and finance platform. Some 5,200 people working at waste and recycling depots, landfill sites, and offices will be connected on the network.
Biffa, which made revenues of £742 million last year, plans to buy in a site management application in order to improve tracking and allocation of work, and this is scheduled for pilot at the end of this year. But most of Biffa’s main applications were developed in-house.
Val Austin, IT manager at Biffa, said the company has a decentralised IT structure that needs to be linked better to enable the firm to easily roll out key applications. “Some of our IT is linked , but it’s not uniform or standard,” she said.
“We had issues over network performance, operating costs, getting a next generation architecture in place, reducing the complexity of our IT and managing the sites more effectively," she explained. "We wanted a platform that will allow us to implement new applications.”
The contract was signed after Azzurri conducted an audit of Biffa’s voice and data expenditure and found cost savings could be achieved. Biffa would also reduce risk of network failure by letting Azzurri manage the service, Austin said.
“With a managed service in place, the constant churn of maintenance tasks is removed,” she added. “Furthermore, the virtual network operator attributes of Azzurri means we are able to continually evolve and refresh our core IT infrastructure as the business grows and new technologies emerge.”